The error message Sorry, There was a socket open error in Epic Games appears when a user tries to log in to their account. This can happen because of some kind of glitch, network error, server error, or some other thing. In this post, we are going to see how you can resolve this issue easily.
Above, we have outlined some of the main reasons, but there is more explanation needed, and for that, we describe them in detail:-
Server Problem- If there is a server problem from the backend, you may experience network errors while trying to sign in. So make sure to check the server status as we mentioned below.
Network Issues- Incorrect DNS or Network Settings can cause this error. You may face network issues if you recently set your network settings incorrectly.
Not Having Administrator Privileges- When the application runs without administrator permission, the app can’t access some settings requiring administrator privileges.
A firewall may be blocking- The firewall can block the application for accessing a network connection. In most cases, network issues appear while playing when the firewall blocks the network permit.
Temporary Glitch or Bug- Besides, it could be a temporary bug or glitch that can be fixed by restarting the Epic Launcher. If you have not tried this yet, go for it.
Check Epic Games Server Status
Let us start by checking the server status of Epic Games. You can use our list of free down detectors and can use any one of them to know the status. If the server is down, all you have to do is wait for the developers to get the issue resolved. It should be resolved in an hour or two.
Make sure to have good Internet
Next up, let us ensure that Epic Games is getting a supply of fast Internet, otherwise, you won’t be able to connect to the server. You should use an Internet Speed tester and see the bandwidth. If the bandwidth is low, run the same tool on other devices connected to the same network and check their bandwidth. If you conclude that only your computer is having a network issue, check our guide on how to repair slow Internet. In case all the devices are facing this issue, restart your router (steps mentioned hereinafter) and if that doesn’t work, contact your ISP.
Power Cycle Your Router/Modem
If the issue is still there and you did not restart or power cycle your router, then go for it because power cycling the router means disconnecting from the electric source for at least 2-3 minutes as it helps in releasing heat from the device which can affect the router performance. Additionally, it will re-establish the connection to your ISP (Internet Service provider).
To power cycle, disconnect the Power Cables from the router and the electric switch
Wait for at least 3-2 minutes then plug the power cables back
Once done, turn on the router and wait for the lights to turn green
Now check the internet connection and see if the error persists.